What is Bitcoin?
Bitcoin is decentralized digital currency that is transferred by way of a peer-to-peer payment network that is has no middleman or central authority. Bitcoin allows for a completely transparent yet secure transfer of value across it's network. Bitcoin transactions are compiled on an immutable, global ledger called the Blockchain.
Is there an limit to the amount of Bitcoin I can buy?
You may purchase up to $2,500 USD per day.
What is needed to verify my account?
In order to verify your account, please submit a valid government-issued ID. Acceptable high-quality images of documents are as follows:
To avoid delays in the account verification process, make sure your documents are:
in their ENTIRETY (all 4 corners of your document are visible)
-HIGH QUALITY images (color images, 300 dpi resolution or higher)
-Valid documents, with the EXPIRATION date clearly visible.
-< 4 Mb each.
How long does it take to verify my id?
On most days your account is verified within 15 minutes?
How can I confirm that a Bitcoin transfer was made?
By checking http://blockchain.info/address/YOURADDRESSyou will be able to see the records of the coins that were sent to or from your address.
When is support available?
Our support team is available 7am pst to 9 pm pst, 7 days a week via phone or email.
How long does it take to receive my Bitcoins after I have sent payment?
We send your Bitcoins immediately after payment has been confirmed. We guarantee that we will send your Cryptocurrency within15 minutes.
Where can I get Serve and/or Bluebird prepaid card?
Where can I reload my Serve card?
The Serve card can be reloaded at CVS, Dollar General, Family Dollar, Rite Aid, Wal-Mart, and participating 7-Eleven locations.
Visit www.serve.com and select Add Money.
See video- https://www.youtube.com/watch?v=AJ94Dm1AZDY
Where can I reload my Bluebird card?
The Bluebird card can be reloaded at Wal-Mart stores.
Visit www.bluebird.comand select Adding Funds.
See Video- https://youtu.be/yxL23b-OoPY
What is a “cash load confirmation” email and why is it needed?
When you reload your Serve or Bluebird card with cash you will receive a receipt to your email. We require that this email be forward to us before we can accept your payment.
We only accept payment where the source of funds are a cash load or direct deposit.